Manage Files
Manage Files allows you to upload, organize, and maintain documents that Synapse can use to answer questions.
Uploaded files enhance Synapse’s ability to provide accurate and context-aware responses.
Uploading Files
You can upload supported documents directly from the Manage Files section.
Uploaded files are indexed and made available for:
- Search Docs
- Deep Search Docs
Supported File Types
Synapse supports common document formats, including:
- PDF (
.pdf) - Word documents (
.doc,.docx) - Excel files (
.xls,.xlsx) - Text files (
.txt) - Markdown files (
.md) - CSV files (
.csv) - JSON files (
.json)
Other formats may not be indexed or searchable.
Managing Uploaded Files
From Manage Files, you can:
- View all uploaded documents
- Remove outdated or incorrect files
- Replace files with updated versions
Changes take effect immediately for future searches.
Access Control
- Uploaded files are scoped to your organization
- Only authorized users in your workspace can access them through Synapse
- Files are never exposed outside your organization
Best Practices
- Upload clean, well-structured documents
- Remove outdated versions to avoid confusion
- Use clear file names for easier discovery
This ensures Synapse provides the most accurate and relevant answers.